Frequently Asked Questions
Here are answers to some of the most common questions that may help you while shopping with us:
How can I place an order on the store?
You can browse our unique products on the website, choose your favorite gifts, add them to your cart, and complete the order by entering your shipping and payment details.
What payment methods are available?
We offer various payment options, such as:
• Online payment using credit or debit cards.
• Cash on delivery (if available).
Can I customize the gifts?
Yes, you can customize gifts by printing photos, names, or special messages. Please contact us or provide the details when completing your order.
How long does it take to deliver the order?
Delivery time depends on your location, and orders are typically delivered within 2-5 business days within the country.
Can I return or exchange a product?
Yes, you can request a return or exchange within 7 days of receiving the order, provided the product is in its original condition and unused. For more details, please review our Return Policy.
How can I contact the support team?
You can reach out to us via email or phone listed on the Contact Us page, and we’ll be happy to assist you.
Can I add a greeting card with the gift?
Absolutely! You can choose a greeting card during the order process and include the message you’d like to write.
If you have any additional questions, please don’t hesitate to contact us. We’re here to serve you!