Return Policy
At Wod Store, we strive to ensure your complete satisfaction with our products and services. If you are not satisfied with your order for any reason, please review our return policy:
Return Conditions
Product Condition: The product must be unused, in its original condition, and packaged as received.
Return Period: You can request a return or exchange within 7 days from the date of receiving your order.
Proof of Purchase: A purchase invoice or order confirmation must be provided.
Non-Returnable Products
Customized products (such as gifts with names or personalized messages).
Discounted products or those purchased during special offers (unless they have a manufacturing defect).
Products damaged due to misuse.
Return Steps
Contact us via email or phone listed on the “Contact Us” page, providing order details and the reason for the return.
Return the product to the address specified by our support team.
Once the product is received and inspected, the appropriate action will be taken:
Refund: The amount will be refunded to the original payment method within 5-7 business days.
Exchange: The replacement product will be shipped after the request is confirmed.
Shipping Costs
The customer bears the cost of return shipping unless the error was on our side (e.g., wrong or defective product).
If the product has a manufacturing defect or was damaged during shipping, the store will cover all shipping costs.
Important Notes
Please inspect the product upon receipt to ensure it is free from damages.
We recommend properly packaging the product when returning it to ensure it arrives in its original condition.
At Wod Store, we are committed to providing the best possible service and are always happy to assist you. If you have any additional inquiries, please feel free to contact our support team.